Swaraj Events - Baby Shower Decoration Navi Mumbai| Naming Ceremony Decoration in Navi Mumbai| Dohale Jevan Decoration


4.8

5 Total Reviews

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5 Comments

Aarthi Muthupandi

Aarthi Muthupandi

I had a very good experience with them for my Baby shower event. They provide well designed packages that one may select from and also you can opt for customisation which the staff very well accommodates as per our need. Staff co-ordinated well and timely service was provided.

Pooja Shedge

Pooja Shedge

We had opted decoration arrangements from Swaraj Events for naming ceremony of my son on 8th July,2022. Not only their decoration concept was beautiful and spectacular but their service was prompt on time and accurate. They happily adopt customisation as per our requirement too. Highly recommended.

Amolsinh Naik

Amolsinh Naik

It was a wonderful experience with Swaraj Event. They will make your every moment special. Team is highly professional and never miss on there deliverables. They decorated my wife's baby shower event and they made it big !

Vaibhav Mhankale

Vaibhav Mhankale

Best birthday decoration in kalyan, we loved it.

priyanka jadhav

priyanka jadhav

Terrible Experience with Swaraj Events. Unprofessional and Arrogant Customer Service. Representatives lacked courtesy, dismissed concerns, and showed a condescending attitude. They made me feel undervalued as a customer. The level of professionalism was shockingly low, with promises being changed and limitations imposed after agreements. Communication was inconsistent and misleading. They will promise one thing for certain price and will keep on changing items as you go along. The owner or team lead, Ms. Ashwini, displayed arrogance and suggested canceling the order instead of resolving the issue. Overall, this company's customer service was abysmal, failing to address concerns and leaving me deeply disappointed. I strongly recommend considering alternative options with better customer service. Edit: Now since you have replied with a lot of lies I am compelled to tell whatever happened from beginning. On 2nd June I and Ms. Namrata decided a decoration for my baby shower on 19th July. We agreed for specific decoration at ₹ 6000/-. Everything included in package was discussed and agreed like what type of decorations and what cutouts to be used etc. On 19th June I received a meesage from Ms. Nikita, saying your order is not confirmed and there is no guarantee that you will get those cutous which were decided. All this time I was under impression that booking was confirmed as it was confirmed by Ms. Namrata on 2nd June. When we told the same to Ms. Nikita she said Ms Namrata does not work us with anymore, and whatever talk you had is not valid. Ms Namrata was leaving Swaraj Events so she promised false things. How can you let such things to happen? Is it not your responsibility? This is unprofessional behaviour at first place. The first executive was representative of Swaraj Events only. She was not acting on her own. Then today 28th June Ms Nikita asked me about timing. I told her that I would need decoration from 8:00 am to 4:00 pm. Then she replied is 8:00 am to 4:00 pm, 5 hours? I feel this is not way to handle customers. Your job was just to answer yes it is possible or no it wont be possible. Or to ket me know we have time limit of 5 hours. Ms. Nikita was rude in her conversation and I even pointed out. In no way in any of my conversation I disrespected any of your staff. Ms. Nikita only said that, Ms Namrata was leaving Swaraj Events so she promised false things, I have screenshots of that. And you denied us service saying we have 90% booking. This itself shows your arrogance. Even after all this we asked you - would you like to take our booking or not. Ms. Ashwini arrogantly said dont book. Which professional organisation talks to their customers like this. You are the one who need to learn courtesy. If you talk us like that how can we take that. Instead of resolution you chose And here you are making false claim and spreading lies we treated you like garbage. And whatever rates for which we bargained was part of negotiation. Everyone does that. And you dont have to worry about us and who will entertain us in market or not. We will find a decent decorator from whatever budget we have and i will celebrate my day. There are decorators who are, professional, and have some manners and know how to talk with a pregnant lady and can stay true to their words.

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