I would like to express my sincere gratitude to the doctor, nursing team, and all supporting staff involved in my knee replacement surgery. From the initial consultation through surgery and recovery, the care I received was excellent. The doctor was highly professional, knowledgeable, and patient in explaining the procedure, risks, and recovery plan, which gave me great confidence and peace of mind. The surgery went smoothly, and the post-operative follow-up was thorough and reassuring. The nursing and support staff were exceptional—kind, attentive, and responsive at all times. They ensured my comfort, managed pain effectively, and provided clear guidance for mobility, physiotherapy, and wound care. Their compassion and encouragement made a significant difference in my recovery experience. The hospital environment was clean, well-organized, and efficient, contributing to a safe and comfortable stay. I truly appreciate the teamwork and dedication shown by everyone involved. I highly recommend this hospital and medical team to anyone considering knee replacement surgery Dr. Miten Sheth Nurse Name : Bhavna Sister
I am very happy with Jaslok Hospital. The hospital management is excellent and the staff is very caring and sweet. The medical facility is state of the art. One of the staff members who I particularly liked is Hansa Ben. She is not only vivacious but also keeps a patient motivated to continuously improve. Saliyah Khan the PR manager on the 16th floor was very helpful with the exit formalities and ensured we had a smooth stay. Even my family was very comfortable all the days we stayed at Jaslok Hospital. The doctors and staff ensured that my recovery post surgery goes smoothly.
This might honestly sound like a paid review, but for me the entire experience at Jaslok Hospital was too good to be true. I had never been to a hospital before, nor had I ever applied for an insurance claim—both of which I had only heard were extremely tedious and stressful. My father was admitted for bypass surgery on 6th January, and from the moment we entered, everything moved with surprising efficiency. He was taken into his room immediately after admission. Dr. Rahul Chhabria and Dr. Upendra Bhalerao were assigned for the angiography and bypass surgery, and they are truly gems of human beings. They patiently answered every single question we had,no matter how silly it may have been. At no point did we feel misled or kept in the dark. Dr. Rahul even shared his personal number and was available 24/7 for absolutely anything and everything. Insurance Claim Experience: Our HDFC cashless claim kept getting investigated and was even rejected twice. Despite this, Dr. Madhura and her team remained positive, proactive, and constantly available to help get things rectified. Every query raised by HDFC was promptly handled via email by her team in close coordination with Dr. Rahul. In fact, considering the seriousness of my father’s condition, the surgery was initiated even before the claim was approved. Dr. Rahul personally spoke to me and assured me, “Irrespective of the HDFC rejection, we will see what’s best that can be done. You just take care of your father.” That reassurance meant everything to us during such a difficult time. On the 4th day, Dr. Madhura and her team, including Mr. Bosco, pushed the case further with HDFC, and we finally had a breakthrough with the approval coming through. The discharge process was also handled extremely smoothly. Dr. Rahul, along with Dr. Madhura, was kind enough to prepare the complete discharge summary a day in advance and share it with the HDFC cashless team to ensure a swift process. The claim was approved a day prior, and we were able to leave the hospital smoothly the next morning at 10:30 AM. Beyond the doctors, the ICU nursing staff, security staff, and even the mess staff deserve special mention. Jaslok Hospital truly feels like a family—they don’t just treat patients, they genuinely take care of people. I have always wondered when people say that someone “fought” through cancer or a heart ailment. After this experience, I truly understand that no one ever fights alone, it is always with the help of countless unsung heroes who stand by the patient and the family at every step. Forever grateful to the entire Jaslok team. 🙏
I’m a seafarer, was brought in this clinic after the emergency situation happened to me onboard my ship. I was so happy that this hospital was chosen as the one for me and my colleague. Very good performance by all the personnel in clinic. The hospital itself is very clean and tidy. The surgery performed by dr. Jashan was done in a brilliant way, as well as the rehabilitation and recovery process assisted by the physiotherapists. I’m glad that I was able to patient of your clinic. Stay professional, keep it up and stay safe
Had a very comfortable and smooth experience at Jaslok Hospital. Dr G N Mansukhani and Dr Nidhi Shah have been truly amazing. Their dedication towards the patients is commendable. I thank them for taking such good care of me. The entire staff on 15th floor was very helpful and polite.
