Went for a Swedish Full Body Massage -60min. Was very warmly greeted by the receptionist later offered herbal tea. Morality delivered the service to me and was very good and respectful. The massage was excellent!! Ambience was calming and refreshing!
After a stressful festive period wanted to get relaxed so planned to get pampered at Tattva Wellness Spa - Holiday Inn Andheri. The ambience was very good, neat and clean. The experience was very good and our Massage Therapist were Olivia & Morality. Both of them were quite knowledgeable and experienced. We had chosen the couple room and me and my wife had a superb experience
Morality was the name of my massage therapist and she is fantastic! I had a Swedish massage and she is able to do much more pressure, however you would like. I had my massage at the Holiday Inn International Airport Hotel at Andheri East, Mumbai. Excellent service and complimentary use of steam room and shower afterwards with complimentary tea served afterwards also. I’m feeling happy and relaxed. 😌
Very bad experience. To start with - there is no direct contact line to this spa. And looks like there is a lot of miscommunication between the customer service rep and the reception. I purchased a package that was apparently only valid from mon-Thursday but i spoke to the customer rep in the call number I got online and he confirmed the price and fixed the appointment. Hence I bought the package but then the spa location contacted me and mentioned this cannot be used as it was a friday. Customers should not have been given the option to buy the deal on the day if it is not valid. The website should allow customers to choose time and date and offer the deals accordingly to book appointment online. The reception staff in the spa was also not helpful and efficient with communication. Secondly, I was sat in the steam room with no one to inform when I should step out. I'm not carrying a watch or phone to the steam room to time myself and moreover, there is a safety limit to how long someone should be in the steam room. Why is the staff so complacent regarding all of this? I wanted a relaxing massage right before my long flight and I left feeling more frustrated and annoyed. Will not recommend this spa to anyone. I expected more from a spa hosted in IHG.
Hello there Tattva Wellness Spa – Deep Tissue Massage The massage was very good and deeply relaxing. The therapist was professional, and the ambiance was calming. It’s a must-visit for anyone looking to unwind and rejuvenate. Thank you Nadeem
